eDaily has obtained an undated audio clip of an unidentified Kenyan woman (most likely from the Coast given her Swahili accent) frustrating efforts of a conman, who attempted to defraud her of her money via phone.
The conman, who called the lady on phone, begins by greeting her and goes ahead to introduce himself as customer care personnel who works in a Kenyan bank.
The victim responds receptively, and the conman goes ahead to ask her: “Have you received a new mobile banking Pin?”
The unsuspecting victim responds on the negation.
Seeing that the woman is on the path of falling for his trick, the conman goes ahead to say: “Our (mobile banking system) has been upgraded from four-digit Pin to a six-digit Pin because of our high protection accounts. We would send you the six-digit Pin and you would upgrade your mobile banking security.”
The conman then asks the woman what her current (four-digit) mobile banking Pin is.
“I know the Pin. It is what I am using currently,” responds the woman.
“Kindly share with me the digits of the old Pin,” says the conman.
The woman, seemingly coming to realisation that she could fall victim to fraud, says firmly: “I cannot share with you my Pin. Maybe if I come to the bank’s branch; on phone I can’t because it is risky.”
The conman, though frustrated, pretends to be mindful of the woman’s mobile banking security. “Kweli kabisa, kuwa mwangalifu ni kitu cha muhimu (What you’re saying is true. Being vigilant is very important),” he says.
The conman – in a bid to win back his victim’s trust –, goes ahead to reveal his name as Eric Mulei.
“I work in the Popcorn branch here at the Headquarters in Nairobi,” he says.
The fraudster then tries to confuse the woman, yet again – so that she can reveal her mobile money service Pin; and this time round, she plays along and discloses the Pin as 1963. But before the man could note down the pin, the victim changed it to 1994.
He then decides he would go with 1994 as the woman’s mobile money service Pin, and asks her to send her line’s PUK number. But before he could get the PUK, the woman again says she does not know her mobile money service Pin.
“I have forgotten my Pin. I have several mobile phone lines,” she says.
The man then says he would send her the six-digit Pin without her necessarily remembering her mobile money service Pin. He then requests for the PUK number – probably to block the woman’s mobile phone line after three wrong Pin attempts; and unlock it using the PUK number and gain access to the woman’s mobile money service and withdraw money using either pin (1963 or 1994) that she had initially given.
The woman, now sure that she was in the process of being conned, says: “I don’t want the jokes you people make on phone. Nowadays there are many people using mobile phones to swindle others. The things you are asking me, I have heard of people who fell victim to the tricks and lost money. I cannot disclose those things (Pin and PUK).”
The conman seemingly beaten at his own game gives up and ends the call in a hurry, asking the woman to visit any nearby branch of her bank so that she can “upgrade from a four-digit to a six-digit mobile money Pin.”